Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused and in its original packaging.

 

To start a return, please contact us at support@thenoki.com and we’ll send you instructions on how and where to send your package. Please kindly do not return the item back to us without first contacting us via email: support@thenoki.com

 

Damages and Issues

Please inspect your order upon reception and contact us immediately via email: Support@thenoki.com if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exchanges

Please contact us at : support@thenoki.com if you would like to arrange a return. We offer free exchanges and return so you can shop carefree.

 

Refunds

We will notify you once we’ve received your return. You’ll automatically refunded on your original payment method. Please remember it can take some time (5-10 business days) for your bank or credit card company to process the refund.

 

Email: Support@thenoki.com

Phone Number: +447737523825